FAQ

Shipping

Domestic Shipping

Shipping offered in the United States.

International Shipping

International shipping is not currently available.

Contact service@drmegproducts.com and we may be able to accommodate any large or special international shipping requests.

Returns

Damaged or Incorrect Items

Contact service@drmegproducts.com within 7 days of receiving your product with any issues.

Return Policy

PLEASE NOTE THE CURRENT PRODUCT IS SIZE SMALL, US size 2-6, AND WILL NOT FIT LARGER THAN A 40 INCH HIP. Your hip measurement includes your buttocks and your hips.

Returns are not accepted due to the intimate nature of the product.

Once the product has been placed in the mail, cancellation is not possible without a return shipping fee of $4.99 in the U.S., excluding Alaska and Hawaii, and would only be possible if the product is returned with original mail packaging completely unopened.

Numbing cream is non-refundable.